Project Managers are a key part of our project delivery team, successfully managing and delivering our SaaS solution into our customers on time, within budget and within scope. Project Managers not only oversee all aspects of projects, set deadlines, assign responsibilities and monitor and summarise progress of projects, but also report on the status of projects to the senior delivery and management teams.
This position will provide you with an opportunity to work and manage multiple projects across our global client base, reporting directly to our Head of Delivery.
Responsibilities:
- Ensure that all projects are delivered on-time, within scope and within budget
- Assist in the definition of project scope and objectives, involving all relevant stakeholders
- Understand the scope, operational requirements and impacts across all functional teams
- Work with the team leads to plan and coordinate internal resources, client and third parties/vendors for the successful execution of projects
- Develop detailed project plans to monitor and track progress, also to share with clients and other staff members
- Manage changes to the project scope, project schedule and project costs
- Report and escalate to delivery and management teams as needed
- Establish and maintain good relationships with the client and all stakeholders
- Recognise and manage project risks and manage risk mitigation
- Create and maintain comprehensive project documentation
- Manage project financial status and forecast on regular basis
- Actively work with the team to manage the detailed breakdown of project activities for efficient project task management
- Prepare formal project status reports, periodic scheduled updates and holds regular meetings with the customer
- Develop spreadsheets, diagrams and process maps to document needs as required
- Ensure project execution best practices implemented
- Measure project performance using appropriate tools and techniques
- Flexible to support client meetings in different time zone
- Perform other related duties as assigned
About you
Since this role involves working directly with a broad range of stakeholders to ensure successful project delivery, it is important that you have the following skills, knowledge and experience to ensure success in the role.
Required Skills & proficiencies:
- Demonstrable Project Management skills gained through work experience
- Excellent written and verbal communication skills across a broad range of stakeholders at all levels to ensure professionalism in all your dealings customers and colleagues
- Solid organisational skills including attention to detail and ability to manage multiple projects simultaneously
- Knowledge and experience of financial systems data (e.g. SAP, Sage..)
- Experience managing client projects in the US market
- The ability to develop and track budgets and other financial information
- Coaching skills
- A desire to continually suggest and implement process improvements
- Excellent planning skills and ability to keep track of all aspects of the project delivery
- Influencing skills balanced with the ability to gain trust from customers and colleagues
- Flexibility to ensure all requirements of the role are met
Required Experience:
- At least two years Project Management experience in IT project delivery
- Strong working knowledge of Microsoft Office and/or working knowledge of Google Drive (Docs, Sheets, Slides etc…)
Required Qualifications:
- Bachelor's degree (or equivalent) in a relevant field such as IT, Business or Project Management
Desirable:
- Project Management Professional (PMP) / or PRINCE2 certification
- Experience of:
- remote project delivery across global locations
- working with clients in both public and private sector
- large scale SAAS project delivery
- using Project Management software tools (Asana, Instagantt would be an advantage)
Company Summary
PlotBox is the leading software solution provider for the bereavement industry, facilitating cemeteries and crematoria in operating to world class standards. We are very clear on our mission; to take away some of the pain for families dealing with death and those who serve them, enabling our clients to focus their attention on the people they support.
We are a high growth scale up of almost 80 people headquartered in NI and spread out across the globe, collaborating on a journey to make PlotBox the solution of choice for the death care industry worldwide. We live and breathe our core values – Tenacity, Teamwork and Trust.
We have a passion for tech and innovation, actively exploiting new and cutting-edge tools and technologies to enhance our product and skillset. We actively promote from within and our dynamic scale up culture ensures that proactivity and initiative are rewarded with excellent career opportunities, progression and mobility.
How would our team describe life at PlotBox? When asked to describe our company, they use words such as fun, respect, care, team spirit, family feel, trust, happy, listen, sense of accomplishment, flexibility, development.
This is an exceptional opportunity to join our talented team. We recently made it into the top 10 UK Best Workplaces™ as well as one of the UK’s Best Workplaces™ in Tech and could not be happier. Our staff have told us loud and clear that they love working for PlotBox; from the relaxed working environment to feeling truly valued in their roles. In addition, our purpose-driven mission and the sense of pride in doing what we do - to ultimately lessen people’s pain at the most difficult time of their lives - means a lot to our team.
Benefits Offered by PlotBox
Our headquarters are ideally placed in the beautiful and scenic countryside location around Ballymena, along with other office locations in the USA and Australia. We are constantly increasing our list of benefits which currently include:
- Investment in employee growth, development and certification courses.
- Regular wellbeing initiatives and health cash plans
- Safe and supportive culture; we foster continuous improvement in all aspects of work
- Career mobility and progression
- Regular travel opportunities
- Flexible working hours
- Pension
- Working from home options (and not just during the pandemic!)
- Active social and charity committee - lots of social events throughout the year
- Office perks: fridge and larder fully stocked with unlimited drinks and snacks
- Free Parking