What we need
We pride ourselves on delivering world class solutions to our clients and rely on our talented and experienced team to successfully onboard our customers to ensure their experience of our product is world class. At PlotBox we deal with a huge amount of data, ranging from critical business data to precious genealogical information. Our customers expect their data to be accurate and safe during the on-boarding process and whilst operating on a cloud platform. We provide our customers with confidence from the beginning of our relationship.
To support recent growth, we are looking for a Technical Consultant based near Adelaide to join our Australian team to ensure we on-board our customers data from legacy platforms in a safe, efficient and consistent manner. Reporting into the Customer Success Director, APAC, you will work directly with clients to ensure data migration deliverables are achieved and updating PlotBox Project Managers regularly to ensure projects stay on track.
You will be part of a ‘squad’ which is responsible for the migration of customers' data from their current systems to PlotBox and will have opportunity to work in projects across our entire global client base, which may include some international travel to support our customers during critical stages within the project.
As Technical Consultant, you will be responsible for:
You will be focussed on delivering high quality outputs and be flexible and adaptive to the needs of the business. You will have the ability to work to project plans and manage your time effectively and will demonstrate a positive can-do attitude towards your work.
You will have:
PlotBox is the leading software solution provider for the bereavement industry, facilitating crematoria and cemetery clients all around the world. We are very clear on our mission; to take away some of the pain for families dealing with death and those who serve them. Enabling our clients with world class software allows them to turn their attention to successfully supporting grieving families.
We are a high growth scale up of almost 60 people headquartered in Northern Ireland and spread out across the globe, collaborating on a journey to make PlotBox the solution of choice for every death care facility, globally. We live and breathe our core values – Tenacity, Teamwork and Trust.
We have a passion for tech and innovation, actively exploiting new and cutting-edge tools and technologies to enhance our product and skillset. We actively promote from within and our dynamic scale up culture ensures proactivity and initiative is rewarded with excellent career opportunities, progression and mobility.
How would our team describe life in PlotBox? When asked to describe our company, they use words such as fun, respect, care, team spirit, family feel, trust, happy, listen, sense of accomplishment, flexibility, development.
Our staff have told us loud and clear that they love working for PlotBox; from the relaxed working environment to feeling truly valued in their roles. In addition, our purpose driven mission and the sense of pride in doing what we do - to ultimately lessen people’s pain at the most difficult time of their lives - means a lot to our team.
Our headquarters are ideally placed in the beautiful and scenic countryside location around Ballymena, Northern Ireland along with other office locations in the USA and Australia. We are constantly increasing our list of benefits which currently include:
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