Business Data Analyst at PlotBox

We pride ourselves on delivering world class solutions to our clients and rely on our talented and experienced Data Migration team to successfully onboard our customers to ensure their experience of our product is world class. At PlotBox we deal with a huge amount of data, ranging from critical business data to precious genealogical information. Our customers expect their data to be accurate and safe during the on-boarding process and whilst operating on a cloud platform. We provide our customers with confidence from the beginning of our relationship.

To support recent growth, we are looking for a Business Data Analyst to join our agile delivery team. At the outset of the data migration process, you will work closely with our global customers, utilsing your strong stakeholder management and business process discovery skills to identify, articulate and define solutions for business processes and data mapped to the PlotBox solution.

With a desire for continual improvement, you will positively impact the data analysis and migration tools and processes to further develop and enhance our timely understanding of customer data at the outset of the on-boarding process.

Responsibilities

As Business Data Analyst, you will: 

• Organise, lead, and facilitate workshops with stakeholders and users
• Apply a range of analysis techniques to analyse the current state, ‘as-is’, processes, data and technology in customer organisations
• Create and maintain mapping of business processes and data to the PlotBox solution
• Develop user stories and take part in Agile sprints with key stakeholders and suppliers
• Take accountability for ongoing improvement of the analysis and mapping process; and
• Build a culture of continuous delivery and improvement, ensuring that key processes are regularly analysed, maintained and improved

Who we think will be a great fit

ESSENTIAL:   

You will have strong experience of business and/or data analysis in a software development environment, with:

• At least 12 months professional experience in a similar role (within the past three years)
• Proven experience idenfitying the ‘as-is’ business processes with the ability to participate in technical discussions to help define the solution 
• Experience of using ETL tools to interpret varied data formats
• Experience of stakeholder alignment and communication at various levels across multiple business areas
• Excellent written and verbal communication skills
• Experience of contributing to process improvements
• A degree level qualification in Computing, Computer Science/CIT, or equivalent work experience

DESIRABLE:  

Ideally you will have:

 

• Strong working knowledge of SQL or Python
• Knowledge of data profiling tools
• Experience working with complex data migration from legacy systems to SaaS

….but these are not a dealbreaker! We are more than happy to hear from you if you are keen to develop your career whilst learning these aspects on the job. 

Company Summary

PlotBox is the leading software solution provider for the bereavement industry, facilitating crematoria and cemetery clients all around the world. We are very clear on our mission; to take away some of the pain for families dealing with death and those who serve them. Enabling our clients with world class software allows them to turn their attention to successfully supporting grieving families. 

We are a high growth scale up of almost 60 people headquartered in NI and spread out across the globe, collaborating on a journey to make PlotBox the solution of choice for every death care facility, globally.  We live and breathe our core values – Tenacity, Teamwork and Trust.

We have a passion for tech and innovation, actively exploiting new and cutting-edge tools and technologies to enhance our product and skillset. We actively promote from within and our dynamic scale up culture ensures proactivity and initiative is rewarded with excellent career opportunities, progression and mobility.

How would our team describe life in PlotBox? When asked to describe our company, they use words such as fun, respect, care, team spirit, family feel, trust, happy, listen, sense of accomplishment, flexibility, development.

This is an exceptional opportunity to join our talented team. We recently made it into the top 10 UK Best Workplaces™ 2021 and could not be happier. Our staff have told us loud and clear that they love working for PlotBox; from the relaxed working environment to feeling truly valued in their roles. In addition, our purpose driven mission and the sense of pride in doing what we do - to ultimately lessen people’s pain at the most difficult time of their lives - means a lot to our team.

Benefits Offered by PlotBox

Our headquarters are ideally placed in the beautiful and scenic countryside location around Ballymena along with other office locations in the USA and Australia.  We are constantly increasing our list of benefits which currently include:

• Investment in employee growth, development and certification courses.
• Regular wellbeing initiatives and health cash plans
• Safe and supportive culture; we foster continuous improvement in all aspects of work
• Career mobility and progression
• Regular travel opportunities
• Flexible working hours
• Pension
• Working from home options (and not just during the pandemic!)
• Active social and charity committee - lots of social events throughout the year
• Office perks: fridge and larder fully stocked with unlimited drinks and snacks
• Free Parking